Spinyoo Terms and Conditions

Welcome to Spinyoo. These Terms and Conditions govern your access to and use of our online casino platform, including all games, promotions, and services we provide. By registering an account or using our services, you confirm that you have read, understood, and agreed to be bound by these terms. We encourage you to review this document carefully before using our platform. If you have any questions, our support team is available 24/7 via live chat or by emailing us at support@spinyoo.com.

1. About Us

At Spinyoo, we operate under the ownership of White Hat Gaming Limited, a company duly licensed and regulated by the Malta Gaming Authority under license number MGA/B2C/370/2017. Our Spinyoo Casino platform was established in 2021 and is designed to serve players primarily in Canada and New Zealand. We offer our services in English, with localization support available in Spanish, French, and Finnish. Our Spinyoo online casino provides a comprehensive and secure gaming environment for real money play.

2. Eligibility and Account Registration

To use our services, you must meet the following requirements. By creating an account at Spinyoo, you confirm that:

You are at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher
You are not located in a jurisdiction where online gambling is prohibited
You are registering only one account — duplicate accounts are strictly prohibited
All information you provide during registration is accurate, truthful, and up to date
You are acting on your own behalf and not on behalf of a third party

We reserve the right to verify your identity at any time and to request supporting documentation as part of our Know Your Customer (KYC) process. Failure to provide requested documents may result in suspension or closure of your account.

3. Spinyoo Login and Account Security

Your Spinyoo login credentials are your responsibility. We strongly advise you to keep your username and password confidential and not to share them with any third party. If you suspect unauthorized access to your account, please contact us immediately. We are not liable for losses resulting from your failure to secure your account credentials.

4. Deposits, Withdrawals, and Currencies

4.1 Accepted Currencies and Payment Methods

At Spinyoo Casino, we accept the following currencies: Canadian Dollar (CAD), New Zealand Dollar (NZD), and US Dollar (USD). We support the following payment methods:

Deposits: Interac, Apple Pay, Visa, Mastercard, MuchBetter
Withdrawals: Interac, Visa, Mastercard, MuchBetter

4.2 Deposit and Withdrawal Limits

Our minimum deposit amount is $10. However, to qualify for our welcome bonus, a minimum deposit of $20 is required. The minimum withdrawal of cash funds is $10. Withdrawal requests typically have a pending period of 1–2 business days. Once approved, funds are processed on the first working day following the approval, with cashout completing within up to 3 business days depending on your chosen payment method.

4.3 Responsible Transactions

We reserve the right to perform additional verification checks before processing any withdrawal. Payments made via Skrill or Neteller are excluded from bonus eligibility. We are committed to processing all transactions in a fair, transparent, and timely manner.

5. Bonuses and Promotions

5.1 Welcome Package

Our Spinyoo sign up bonus offers new players a Welcome Package of up to $2,000 plus 100 Spins across three qualifying deposits. This Spinyoo bonus Canada offer is available exclusively to players in Canada and New Zealand:

1st Deposit: 100% match bonus up to $1,000 on slots + 100 Yoo Spins (20 free spins per day on eligible games including 9 Masks of Fire, Book of Dead, Fire Joker, Wacky Panda, and Big Bass Bonanza)
2nd Deposit: 50% match bonus up to $500 on slots and table games
3rd Deposit: 50% match bonus up to $500 on slots and table games

The Spinyoo casino bonus is subject to a minimum deposit of $20, a 35x wagering requirement applied to the combined deposit and bonus amount, a maximum bonus bet of $5, and a 30-day expiry period. Winnings from free spins are capped at $50 per batch. Bonuses funded via Skrill or Neteller do not qualify.

5.2 Yoo Club Loyalty Programme

We reward our loyal players through the Yoo Club — our tiered loyalty programme. Members can earn Yoo Points with every qualifying wager, starting with 500 points awarded on the first deposit. Points can be redeemed at a rate of 1,000 points = $5 bonus (subject to 35x wagering). Our Spinyoo casino cashback and tier rewards include:

YooRock — entry-level benefits
YooStar — weekly bonus back and enhanced rewards
YooKing — monthly rewards and faster withdrawals
YooLegend — premium perks with higher withdrawal limits
OnlyYoo — elite tier including a dedicated account manager

6. Games and Platform

Our Spinyoo online casino offers a library of 3,500+ games, including 3,316 slots, 111 live casino games, jackpot titles, and a wide range of table games. We work with 116 game providers, including Pragmatic Play, Play'n GO, NetEnt, Red Tiger, Hacksaw, Blueprint, Relax Gaming, Nolimit City, Evolution, and Nolimit City. Our live casino is powered by Evolution, Pragmatic Play, and OnAir Entertainment, featuring blackjack, roulette, baccarat, and live game shows.

Our Spinyoo Casino platform is fully accessible on both desktop and mobile browsers. While we do not currently offer a dedicated Spinyoo app for download, our mobile-optimized site ensures a seamless gaming experience on any device.

7. Responsible Gambling

We are deeply committed to promoting responsible gambling across our Spinyoo platform. We provide a range of player protection tools, including deposit limits, session time reminders, self-exclusion, and reality checks. If you feel your gambling is becoming problematic, please contact our support team immediately. We may also initiate responsible gambling interventions at our discretion if we identify at-risk behaviour.

8. Prohibited Activities

When using our services, you agree not to engage in any of the following:

Fraudulent activity, including the use of stolen payment methods
Collusion or cheating in any form
Exploiting technical errors or software vulnerabilities
Opening multiple accounts to abuse bonuses
Providing false or misleading information at any point

We reserve the right to suspend or permanently close any account found in violation of these rules and to withhold any funds associated with fraudulent activity.

9. Limitation of Liability

We strive to ensure our platform operates continuously and without interruption. However, we do not guarantee uninterrupted access to our services. To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our platform. Our total liability to you shall not exceed the amount of funds held in your account at the time of the relevant claim.

10. Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time. When we do, we will notify you by updating this page and, where appropriate, by sending a notification to your registered email address. Your continued use of our Spinyoo casino services following any such changes constitutes your acceptance of the updated terms.

11. Contact Us

If you have any questions regarding these Terms and Conditions or any aspect of your experience with Spinyoo, please do not hesitate to reach out to us. Our customer support team is available 24/7 via live chat on our website, or you can contact us by email at support@spinyoo.com. We are here to help and committed to resolving any concerns promptly and fairly.

Content updated: July 24, 2026